Who is behind the LANG Fulfillment Group?
All experts. Experts in fulfillment, in service, in processes, in people. What else? More than 30 years of experience and the capacities of 10,000 square meters of storage and working space, more than 40 highly motivated employees and a maximally flexible IT infrastructure. But read for yourself.
Our Motivation
Business needs fulfillment. We take care of it!
We think holistically.
We love details and yet we see the entire logistics chain. To supply your customers error-free we are perfectionists.
We are fast.
we are optimized for speed in all areas by optimizing interfaces. From the offer to the delivery of your goods to the customer, everything runs smoothly for you.
We are better than the standard.
Extensive fulfillment expertise and the use of state-of-the-art technologies make us more reliable, efficient and productive, setting our own standards.
We are innovative.
Our thinking is always directed forward and yet we also take the time to look at other perspectives. So we always find an optimal solution to achieve your goals.
Our philosophy
Fulfillment in- and outside the box.
Service.
We are service providers through and through. Meeting customer orders/needs and requirements is always our top priority.
Quality.
We consider ourselves responsible for the result and quality of our work and live a zero-defect quality consciousness.
Visionary.
We look beyond the end of our nose and try to lead complex challenges to novel solutions. Our goal is not only to satisfy our customers, but to inspire them. This results in long-term customer relationships.
Fairness.
As a family business through and through, our employees are important to us. Some of them have been with us for 30 years and we encourage open exchange in flat hierarchies.
Sustainability.
We are committed to conserving natural resources. For example, we generate the electricity for three of our halls ourselves. As a company, we see ourselves as an integral part of the society in which we operate and consider ourselves responsible for protecting the natural living conditions in our environment.
Sustainable Fulfillment.
A contradiction only at first glance.
We would like to demonstrate here that sustainability and fulfillment are not mutually exclusive, using practical solutions that have already been implemented in our company. No theory, no, lived reality.
As a fulfillment company, we have recognized that the available resources must and can be used consciously and sparingly, and this without diminishing the quality of service for customers. Quite the opposite!
Power supply.
Photovoltaics have already made their way into widespread reality. There is hardly a roof that is not adorned by the shimmering black surfaces. While it used to be lucrative to feed the electricity generated into the public grid, this is no longer the case nowadays due to the EEG levy. The electricity generated is therefore used for the company's own consumption.
The problem with photovoltaics is that it only works when the sun is shining. With wind power, this is, as it is already called, the wind. On clear days, there is sometimes more electricity available than can be consumed.
Through an intelligent, i.e. smart technology, the combination of photovoltaics, battery storage and the Internet can achieve the optimum.
Too much generated electricity is stored in batteries, where it can be available for self-consumption at night or on cloudy days, for example. Since these batteries are connected to the Internet, a so-called "smart grid" is created. From sunny regions, the generated electricity is diverted and stored in the batteries, which may not be sufficiently supplied by the own photovoltaics. It is irrelevant whether the electricity was generated by companies or end consumers. The stored electricity can then be accessed and consumed by local consumers at special rates.
Furthermore, these intelligent storage systems can serve as an emergency power supply. It is possible to configure them in such a way that, for example, 20 percent battery storage must always be available. If the power fails, the batteries take over the basic supply until the public power grid is available again.
The systems are mature and stable. And at surprisingly reasonable prices. The energetic independence and the good feeling of working with your own generated, real green electricity is also reflected economically. The positive surprise awaits you in your next electricity bill. Such a system can pay for itself within a few years. Thus, the economic side is also "taken into account" in the truest sense of the word.
However, the main aspect of this discussion is sustainability. We can therefore put a check mark on the topic of electricity.
Mobility.
Electromobility is making its way into our everyday lives with a vengeance. New registrations of electric vehicles are already outstripping new registrations of diesel vehicles, helped not least by financing programs from the German government.
As a fulfillment service provider with six locations, we always have something to move between the individual warehouses. This is handled by an e-vehicle that can circulate between the individual locations in a climate-neutral manner. It is powered by green electricity that we generate ourselves.
To make plant traffic efficient, the entire range of electromobility is used, from bicycles to industrial trucks to electric vehicles. Countless industrial trucks move tons of loads every day purely electrically, always accompanied and guided by legions of mobile scan terminals, screens and scanners.
Mobility is thus heavily dependent on electricity. If this is generated, stored and consumed by the company itself - as described - an independent, green cycle is created without the use of fossil fuels - another big step toward sustainability.
Packaging and packaging materials.
Repackaging such as cartons and packaging materials are the DNA of a fulfillment service provider. All printed matter, advertising materials and products must reach the customer packaged. Starting at this point brings immediate effects on the topic of sustainability in fulfillment.
In principle, only recycled outer packaging should be used, and plastics of any kind should be completely avoided. We take the consistent step of not throwing away delivered cardboard boxes, but shredding them and reusing them as packaging material. With special cardboard shredding & packaging padding machines, incoming or old cardboard boxes become any cardboard filling material that is so urgently needed at the packing stations. A sustainable cycle and a real win-win situation - economically for the fulfillment service providers and ecologically for everyone. An investment that pays for itself in manageable periods of time and brings many benefits.
The obtained cushioning material from old cardboard boxes is very stable, very malleable, has a high cushioning effect and is very well suited for really all part geometries. Perfect for wrapping goods to eliminate the typical floating or diving of products in the carton, as known from bubble cushions or packaging chips.
Energy efficiency.
Our large storage areas all want to be illuminated and heated. The consistent use of LED lighting coupled with an intelligent lighting concept makes it possible to illuminate only those areas where work is currently being done. Arbitrary switch-on and switch-off sequences can be implemented with LED technology without any problems.
The use of modern LED lighting is also directly supported by the federal government in the form of the BAFA energy efficiency subsidy.
External service providers carry out energy efficiency consulting, and the resulting energy efficiency concept can serve as a roadmap for implementing the individual measures. All physical aspects of the building are taken into account, as well as the supposedly mundane. For example, standby devices that switch off automatically play a small role in energy efficiency, but one that should not be underestimated.
As of today, our halls are heated with gas. We are currently examining whether it is possible to implement heat pumps in order to further improve the CO2 balance.
CO2 neutral shipping.
More and more CEP service providers are offering the option of CO2-neutral shipping. All of these programs serve to ensure that CO2 emissions that arise are reduced and the carbon dioxide quantities that arise are offset by supporting certified environmental projects.
Of course, it would be even more sustainable if such emissions were not produced in the first place. Until this is achieved, however, such compensation concepts are an effective means of achieving absolutely sustainable fulfillment.
Conclusion
Sustainability and fulfillment go hand in hand. Given the will, a lot can be developed in the direction of sustainability with simple measures. As with many other aspects, the Pareto principle applies here, according to which 80% of the results are achieved with 20% of the total effort. The remaining 20% of the results require the most work with 80% of the total effort, and the topic will continue to challenge us accordingly.
The important thing is that we have embarked on the path of sustainability and continue to tread this path. The power of innovation and the courage to go beyond familiar boundaries are the pillars that ensure that sustainability and fulfillment are not contradictions.
What's next? Quite simply - on both a small and a large scale. This starts with replacing old refrigerators for employees and continues with the complete expansion of photovoltaic space on all available roof surfaces. New technologies, changed processes, new materials are always opening up a new, wide field to improve our sustainability.
Contact persons
A promise is a promise: We'll take care of it, we'll handle the fulfillment for you! We are the people behind the LANG Fulfillment Group, the people who stand up for this promise every day, who take your request and make it our own. We stand ready.
Your contact persons
Jobs
Everyone knows fulfillment, or at least knows the result: orders reach their destination across national borders and time zones. Products reach their buyers cleanly and securely packaged. Payments are processed accurately and reliably. All after just a few mouse clicks. This is what our economy thrives on, today more than ever. Just as the economy needs fulfillment, we need you! You, the employees, the people who take care of it. Become part of our team, take care of it together with us.
To job vacancies
History
A family business in growth
1987 Foundation
1988 New construction Lübeckerstrasse 4-6
1989/1990 Expansion Lübeckerstrasse 4-6
1991 Purchase of the Kolpingstrasse
1993 Improvement Kolpingstrasse
1993 Increase Lübeckerstrasse 4-6
2001 New construction Bremerstrasse 9
2003 New construction Bremerstrasse 5
2007 New construction Bremerstrasse 12-14
2016 New construction Lübeckerstrasse 10
2017 Changeover to a CO2-neutral domestic power plant
2021 Energetic renovation of the Kolpingstraße
2022 Creation of a small parts warehouse with more than 5,000 storage boxes
Our certificates
LANG Industrie Dienst receives AEO certificate
Our company has received the AEO certificate from the main customs office in Karlsruhe. AEO stands for "Authorised Economic Operator" in international business transactions. With this certificate, LANG Industrie Dienst GmbH has been recognized as an "Authorized Economic Operator".
The granting of this status is linked to extensive requirements regarding reliability, solvency and previous compliance with the relevant legal regulations. Thus, we are considered a particularly trustworthy and reliable partner in the context of international trade.
For more information, please visit the website: www.zoll.de
LANG Industrie Dienst is GoGreen partner of Deutsche Post AG
For us and Deutsche Post DHL, climate protection is both a social responsibility and a business challenge. Sending letters generates CO2 emissions. With GoGreen, you can offset these emissions. Offsetting takes place via internationally recognized climate protection projects
You, too, can save emissions.
As part of GOGREEN, the CO2 emissions generated when sending letters are determined and balanced according to international standards. Through our certification as a GOGREEN partner, we also offer our customers the opportunity to offset the CO2 emissions of their shipments and thus make an effective contribution to climate protection.
The measurement system: independent, certified and controlled.
A measurement system is used to record the CO2 emissions generated by a shipment from the time it is received, through transport, to the time it is delivered. The Group's own carbon management system neutralizes the resulting emissions in accordance with the principles of the Kyoto Protocol. The offsetting of CO2 emissions is certified by the independent company Société Générale de Surveillance (SGS) in accordance with the principles of ISO 14064.
For more information, visit the website: www.deutschepost.de
Performance Partner of Deutsche Post AG
Performance Partner is the partner program for lettershops, print stores and data centers that work with Deutsche Post AG.
The aim is to increase the quality of work processes in the area of dialog marketing so that the service provided by Deutsche Post and its partner companies is even better for their joint consumers. Lang Industrie Dienst has been included in this program as a high-performance provider and has been awarded the "Performance Partner" designation.
E-Post Basic Partner of Deutsche Post AG
Lang Industrie Dienst GmbH has qualified as an E-POST Basic Partner by providing high-quality services and fulfills the organizational and sales requirements for advising clients about E-POST and connecting them to E-POST.
As a company with a large volume of mail, you will benefit greatly from E-POSTBRIEF and gain important competitive advantages: you will reduce your process costs and increase the quality and speed of your communication processes.
E-POSTBRIEF brings you closer to your customers. It doesn't matter whether the recipient already has an E-POSTBRIEF address. If the addressee is not registered, Deutsche Post prints out the document, puts it in an envelope and delivers it by mail carrier throughout Germany. Your advantage: electronic and classic letter transport from a single source.
For more information, visit the website: www.epost.de
Company rating with regard to sustainability and corporate social responsibility
ISO 26000:2010 is the guide to social responsibility. It provides guidance and recommendations on how organizations and companies should behave in order to be considered socially responsible.
In a comprehensive rating, we were able to achieve silver status here. This puts our company among the 30 percent of top performers assessed by EcoVadis.
E-POSTBRIEF brings you closer to your customers. It doesn't matter whether the recipient already has an E-POSTBRIEF address. If the addressee is not registered, Deutsche Post prints out the document, puts it in an envelope and delivers it by mail carrier throughout Germany. Your advantage: electronic and classic letter transport from a single source.
The core topics of the guide are about:
organizational governance
human rights
labor practices
environment
fair operating and business practices
consumer concerns and community involvement and development
For more information, visit the website: www.ecovadis.com
Initiative-S
The Initiative-S is a service offered by the German Federal Ministry for Economic Affairs and Energy as part of the "IT Security in Business" initiative. The service is offered by eco, the Association of the Internet Industry in Germany.
The aim is to combat cybercrime, especially so-called botnets, the unnoticed sending of spam and phishing e-mails, industrial espionage, and the crippling of websites. That's why we are using the new security service offered by eco-Verband der deutschen Internetwirtschaft to increase companies' IT security and protection on the Internet.
For more information, visit the website: www.initiative-s.de
LANG Industrie Dienst Ist "Zertifizierter Einlieferer der Deutschen Post AG"
Als Systempartner bieten wir unseren Kunden eine umfassende Palette an Versandoptionen, einschließlich Dialogpost, Brief international, Presse Distribution, Postaktuell und Postwurfspezial. Unsere Zusammenarbeit mit der Deutschen Post AG basiert auf nachgewiesener Fachkompetenz, hervorragender Beratung und professioneller Versandvorbereitung.
Die Deutsche Post AG würdigt unsere Zusammenarbeit und hat uns das Zertifikat "Zertifizierter Einlieferer" verliehen, das an Unternehmen vergeben wird, die ihre Kunden über die AGB-konforme Gestaltung von Sendungen beraten und die hergestellten Sendungen unter Einhaltung der jeweils gültigen, produktspezifischen Bedingungen einliefern.
Wir sind stets bestrebt, unseren Kunden einen erstklassigen Service zu bieten und freuen uns auf die fortgesetzte Zusammenarbeit mit der Deutschen Post AG, um unseren Kunden die besten Versandlösungen zu bieten.
LANG Industrie Dienst GmbH erhält LACON Zertifikat für biologische Produktionskette
Unser Unternehmen hat erfolgreich ein Zertifikat vom LACON Institut erhalten, welches ihre ökologische und biologische Produktionskette, einschließlich der Lagerung und des Vertriebs von landwirtschaftlichen Erzeugnissen und Aquakulturprodukten, bestätigt. Dieses Zertifikat gewährleistet, dass alle Prozesse von LANG in Übereinstimmung mit den strengen Vorschriften für biologische und ökologische Kennzeichnung und Herstellung stehen, was den Verbrauchern ein hohes Maß an Sicherheit bietet.
Code of Conduct
Code of Conduct and Ethical Guidelines - LANG Industrie Dienst is committed to respecting ethical business principles.
Social responsibility
1a) Laws and regulations
Laws and regulations, be they local, national or international, are strictly adhered to by us. Our management is obliged to know these and to ensure compliance within the company; in case of doubt, external experts are consulted. Any violation will be punished.
1b) Human rights
Respect for human rights is a top priority in our company. This applies equally to employees, suppliers and customers. Exploitation as well as disregard for persons or regulations will not be tolerated.
1c) Copyright (protection of intellectual property)
We respect and protect intellectual property of any kind, whether our own or from third parties. This also includes compliance with copyright, patent law and trademark law. In case of doubt, external experts are consulted.
1d) Child labor/forced labor
We ostracize all forms of forced labor and child labor, including among suppliers and customers, and we comply with existing laws. We stand for fair working conditions and wages.
1e) Occupational safety, health
The health and occupational safety of our employees are the focus of our company. We ensure a healthy and hazard-free environment. External third parties support us both in preventive medical care and in the implementation and improvement of occupational safety measures. Supervisors ensure compliance with these measures. Disregard of existing regulations is not tolerated.
1e) Product quality
Our claim is to generate services and products of high quality for our customers. These must be free of defects and usable at all times without hesitation for health and safety. This is how we establish ourselves as a partner to our customers and secure long-term business relationships.
1f) Institutions and authorities
We maintain a correct and legally impeccable relationship with all institutions and authorities. We act in accordance with applicable law. Employees who provide proper information to authorities act in the interests of our company. In case of doubt, external experts are consulted.
Protection and trust
2a) Environmental protection
We ensure responsible use of resources such as water, energy and working materials, especially paper, both in procurement and in further processing. Disposal/recycling of materials takes place via certified service providers. We are a certified GoGreen partner of Deutsche Post AG.
2b) Animal welfare
We adhere to the principles of the Animal Welfare Act. The purpose of this law is to protect the life and well-being of animals out of man's responsibility for them as fellow creatures. No one may inflict pain, suffering or damage on an animal without reasonable cause.
2c) Protection of information
The aim is to protect information about the company, its employees, services and products, and other data from unauthorized disclosure and misuse. Employees are contractually obligated to do so in advance. Violations will be prosecuted.
2d) Misleading information
In particular, employees in the areas of marketing, advertising and sales are obliged to disseminate only truthful information about our services and products. No misleading statements may be made.
2e) Data protection
We strictly comply with the applicable laws and rules when it comes to data protection. We handle our own or third-party data with the utmost confidentiality and care. Our employees are contractually bound to data protection. In the event of special questions regarding data protection, supervisors can be consulted as well as external experts.
Working conditions
3a) Internal communication
We value an open working atmosphere. We encourage our employees to address issues openly and without fear, protected from disadvantages of any kind. Due to our flat hierarchy, supervisors and management are always available as contact persons.
3b) Working environment
We do not tolerate discriminatory behavior towards employees, suppliers and customers. We treat each other with respect and trust. All personnel decisions are made free of any discrimination. We create a working environment characterized by honesty, courtesy and respectful interaction, free from discrimination and bullying.
3c) Dealing with company property
We ensure that company property is used exclusively and solely for the company's own careful purposes. This applies to all equipment, vehicles, computers, paper, to name a few. Violations will be punished.
3d) Transparency in conflict situations
In the work environment, situations can arise in which private interests conflict with the interests of the company. In order to prevent wrong decisions, employees are required to address these conflict situations openly in order to find solutions together with superiors and management.
3e) IT system
Failure to comply with security regulations can lead to serious legal and financial consequences for the company. We pay attention to hardware and licensed software and avert damage to the company by acting responsibly, such as issuing passwords, checking for dangerous content and downloading.
Fair competition
4a) Proper accounting
According to the German Commercial Code (HGB), our accounting is such that it provides an expert third party with an overview of the business transactions and the situation of the company within a reasonable period of time. The retention of documents as well as financial reporting is carried out in a proper and transparent manner. Illegal activities such as fraud, theft, embezzlement and money laundering are not in line with our corporate philosophy and will not be tolerated.
4b) Combating fraud
It is mandatory for our employees to inform their superiors or the management immediately in the event of suspected cases of bribery, kickbacks or corruption, whether from the authorities or other third parties. Violations may result in legal consequences.
4c) Benefits
Giving and receiving of valuable gifts is not permitted. In the case of gifts of less than a gross amount of approx. 5,00 euros, this may only be done in consultation with the management and transparently for all parties involved. In case of doubt, the principle "rather no" applies here.
4d) Antitrust law, competition law
We comply with existing antitrust and competition law. If questions arise in this regard, superiors can be consulted as well as external experts.
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